Humanoid robots are already serving customers in stores and hotels.
Humanoid robots are already serving customers in stores and hotels.


In a video, the Chinese company Agibot showcases its new humanoid performing tasks that typically require direct human interaction. In a hotel setting, it greets guests, hands out access cards, and escorts visitors; in commercial establishments, it assists customers, presents products, and interacts with other robots; and at a car dealership, it explains vehicle features and helps attend to buyers.
To justify an investment of that magnitude, it is not enough for a robot to simply execute a task in front of cameras; it must perform it consistently, safely, and at a cost that makes sense for the end user. Nevertheless, what we are witnessing in 2026 represents a significant shift in how these machines are being developed.

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